Delivery Information

Attention all toy-lovers! If you’re anxiously awaiting the arrival of a special package from Groovy Vibe, fret not! Our dedicated team is committed to ensuring your toys reach you in a flash. Despite the challenges posed by COVID-19, our experts are pulling out all the stops to get your packages out the door as soon as humanly possible. Hang tight, your toys are on their way!

Delivery Information

Delivery Information

COVID-19 ALERT – After dispatching from Groovy Vibe, restrictions because of COVID-19 mean that in some regions, our logistics partners may be experiencing delays.

You can choose from four shipping options:

Royal Mail Standard 3 Working days £4.99  
Royal Mail Express 1 Working day £5.99  
Royal Mail Next Day Guaranteed (signature needed) 1 Working day £7.99  
EVRi 3 Working days £4.99

As much as we strive for swiftness and punctuality, we must remind our cherished customers that the estimated shipping time frames displayed above are merely an approximation. Alas, there are myriad unknown factors that can arise and cause unforeseen setbacks beyond our purview. Therefore, we implore our customers to kindly anticipate and accommodate for possible delays upon placing an order.

We focus on using reputable freight carriers such as Royal Mail and EVRi

Packages shipped using Royal Mail and EVRi are trackable. 

Cut off for overnight delivery choices is 3pm (12pm Evri), if we can we will dispatch up until 4pm when parcels are collected.

Groovy Vibe is not responsible for lost or stolen packages with confirmed delivery status.

Clearpay orders are delivered within our standard delivery timeframes like any order from Merchant Site.

 

Discrete Packing

Concerned about keeping your purchase private? Our discreet packaging ensures that your toys will arrive without any unwanted attention. Additionally, don’t hesitate to provide us with any special instructions during the checkout process. Take a peek at our packaging example below for peace of mind.

Delivery times

At our company, we believe in honesty and transparency when it comes to shipping your orders. While we can’t guarantee lightning-fast delivery every time, we do strive to get your package out within 48-72 hours of receiving payment (except during weekends and holidays, of course). Our warehouse team works tirelessly to pack and ship your items as quickly as possible, so it’s possible that your order may even be sent out in 24 hours or less! Don’t worry, you’ll receive tracking information once your package is on its way. Just keep in mind that it may take up to 24 hours for the information to appear for seasonal volume reasons. Thanks for understanding and trusting us to get your goodies to you as soon as we can!